1. Introduction

Welcome to BrightWay Exterior Cleaning ("Company," "we," "our," or "us"). By accessing our website and using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

We provide professional exterior cleaning services, including but not limited to pressure washing, window cleaning, roof cleaning, and related services. All services are subject to availability and may vary based on location.

3. Booking and Payment

  • Customers can book services via our website, phone, or email.

  • Payment must be made in full before or at the time of service unless otherwise agreed upon.

  • We accept various payment methods, including credit/debit cards and electronic transfers.

  • Any cancellations must be made at least 24 hours before the scheduled service to avoid cancellation fees.

4. Customer Responsibilities

  • Customers must provide accurate information when booking services.

  • The property must be accessible at the scheduled service time.

  • Customers are responsible for ensuring that all fragile or valuable items are protected before service begins.

5. Refund and Cancellation Policy

  • Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

  • If a service cannot be performed due to unforeseen circumstances, we will offer a reschedule or a full refund.

  • Refunds for completed services are granted at our discretion based on service quality concerns.

6. Liability and Damage Policy

  • While we take utmost care, we are not responsible for pre-existing damage or deterioration of surfaces.

  • We are not liable for damage caused by improper maintenance or structural weaknesses of surfaces being cleaned.

  • Any claims of service-related damage must be reported within 48 hours of service completion.

7. Warranty and Satisfaction Guarantee

  • We strive for 100% customer satisfaction. If you are not satisfied with our service, contact us within 24 hours for a resolution.

  • We do not guarantee the removal of permanent stains, discoloration, or deep-seated mold.

8. Privacy and Data Protection

We value your privacy. Please review our Privacy Policy for details on how we collect and protect your information.

9. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is our intellectual property. Unauthorized use or reproduction is prohibited.

10. Governing Law

These Terms and Conditions are governed by the laws of Florida, USA. Any disputes shall be resolved in the applicable courts of jurisdiction.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📞 Phone: +1 561-660-4542
📧 Email: michael@brightwaywindowcleaning.com
🌐 Website: https://brightwayexteriorservices.com/

By using our services, you acknowledge and agree to these Terms and Conditions.